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Privacy Policy

1. Guest Registration Data

1.1. Compulsory Guest Registration
According to the Austrian Registration Laws you are required to register with us, providing all data specified in § 5 and § 10 of the Registration Act. This concerns the following data: Name, date of birth, gender, nationality, country of origin, address and postal code and - for foreign guests - the type, number, date of issue and issuing au-thority of a travel document as well as the date of arrival and departure.

1.2. Official Guest Register
We will keep this data in an official Guest Register based on the legal obliga-tion in accordance with § 19 of the Registration & Implementation Act, and store it for a period of 7 (seven) years unless this data is processed for other purposes and longer periods stated in this privacy policy. [Only in case of Electronic Guest Register] The official Guest Register is man-aged electronically by our responsible office, all data is forwarded to the re-spective IT processor. This data is stored locally and not transmitted to a third country.

1.3. Disclosure of Data
The data categories "Arrival" and "Departure" linked to the country of origin are forwarded to the respective municipality in which our accommodation is located in accordance with § 6 of the Tourism Statistics Regulation. Aggregated data - regarding the total number of overnight stays and persons who are obliged to pay the resort tax - are also transmitted to Ötztal Tourismus, our regional tour-ist board, and/or to the municipality. This is done on the basis of § 19 of Tirol's Resort Tax Regulations.

1.4. Legal Basis of Processing
The processing in accordance with above mentioned points 1.1 to 1.3 is based on GDPR art. 6 para. 1 lit. c.

1.5. Additional Data Transmission to the Tourist Board/Municipality
In addition, we forward your postal code and your year of birth (in a pseudon-ymized or anonymized way) to the tourism association and to our local munici-pality in order to compile and evaluate statistics on country of origin and age. This transfer of data is based on GDPR art. 6 (1) lit. e (duty in the public inter-est) and lit. f (predominant legitimate interests). You can object to the pro-cessing at any time for reasons that arise from your particular situation (GDPR art. 21 para. 1).

2. Guest Card

2.1. General
You have the opportunity to use a Guest Card. The Guest Card will grant you a discount on public bus line tickets. The Guest Card is valid for the entire period of your stay here with us.

2.2. Issuing of Guest Cards
The Guest Card is issued by the accommodation provider only at your request. It will be handed out according to the Guest Card System used by the accom-modation provider. You receive either

  • an electronically generated Guest Card or
  • a carbon copy of the Registration Form


2.3. Processed Personal Data
For the electronically generated Guest Card the following personal data, deriv-ing from your guest registration data (see point 1 above), are processed: First name, last name, date of birth, country of origin/postal code and period of stay (arrival/departure). If the Guest Card is issued as a "Registration Form" it contains data according to the Registration Law § 5 iVm 9 (see "Guest Registration Data" 1.1). In this case there is no electronic processing for Guest Card purposes. There is no processing of Guest Card data by the tourist board or by the public bus line operator.

2.4. Legal Basis of Processing
The processing of personal data for Guest Card purposes is based on your consent (GDPR art. 6 para. 1 lit. a). Your consent can be revoked at any time by talking directly to your accommo-dation provider.

2.5. Recipient of Data
In order to receive a discount you must present the respective Guest Card in-cluding your personal data to the bus driver, therefore you disclose your data. The bus driver will check visually if the Guest Card is still valid.

3. Bonus Cards (Ötztal Premium Card, Niederthai Card)
(not available in all accommodations/during all periods)

3.1. General
Guests have the opportunity to take advantage of a Bonus Card if offered by the accommodation. The special Bonus Card will grant you discounts and/or benefits at various partner companies within the holiday region (reduced ad-mission tickets, for example). The Bonus Card is valid for the entire period of your stay here with us (Niederthai Card) or is starting from the day after arrival (Ötztal Premium Card).

3.2. Issuing of Bonus Cards
The Card will only be issued by the accommodation provider at your request. It is issued as an electronically generated Card.

3.3. Processed Personal Data
For the electronically generated Card the following personal data, deriving from your guest registration data (see point 1 above), are processed: First name, last name, date of birth, country of origin/postal code and period of stay (arrival/departure). When using the Bonus Card, the following personal data are processed as well:  details about the usage cycle of the respective Card, use of services and accommodation provider.
The data is required to prove the identity as well as the validity period of the Card for the respective service provider. It is also needed for the billing of dis-counts and benefits between the service partners, Ötztal Tourismus and the accommodation providers.

3.4. Legal Basis of Processing
The processing of personal data for Bonus Card purposes is based on your consent (GDPR art. 6 para. 1 lit. a). Your consent can be revoked at any time by sending an e-mail or by talking directly to your accommodation provider.